Terms of Use / User Agreement

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

Refunds and Cancellations:

Once you place the order with us we provide u a layout, design and other details of your order.

On your confirmation the order is processed. Since most of the items sold on Mad Over Gifts is customised according to customer’s requirements it would be difficult to cancel the order once placed.

However the items which have technical defects will no doubt be replaced. Notify us of any problems or defects within 10 days from the date of delivery, and we will address it immediately at no extra cost. For damages or breakage due to transit please inform us within 5 days of receiving your package.

Refunds are always made to the person who made the purchase, and if originally purchased by credit or debit card, the refund will be credited by cheque or to the original card / account.

Delivery:

All gifts items can be sent to you, directly to the recipient, or to another address at your request.

Please give us the correct delivery address with mobile number in your order. We are not responsible for any delays or non-delivery that results from incorrect addresses, or in case premises are locked.

The delivery will happen on the exact date you require. The products shipped through courier will be delivered on or just before the required delivery date and you will be provided with tracking numbers for the same.

There are no guarantees for courier shipments - we try and deliver to you as required however in various conditions beyond our control there could be delays.

We deliver products to all addresses in India. Some items may be restricted to certain cities - for example cakes and choclates are limited to NCR and Delhi as they are perishable and these are mentioned in the respective product pages.

We do deliver products internationally also. For that u need to pay extra charges. Customs duty or other taxes if any levied by the country of the consignee are charged to the consignee and may be required to be paid at the time of delivery.

We will provide you with complete shipping information for your order. You can login to your account to see the exact status.

Payments

At Mad Over Gifts we offer multiple methods to make payments for your order : Credit Card, Debit Card and Net Banking.

If you don't have a card you can pay using cash-deposit-in-bank, bank transfers, cheque and Cash on Delivery.

For all payments - You will need to order online and on the payment page choose the respective payment method.

There are absolutely no hidden charges when you make a purchase with madovergifts.com.

The prices listed for all items are final and all-inclusive. The prices you see on our product pages are exactly what you pay for the item.

All your online transactions are completely safe. All Credit/Debit card details remain confidential and private. Our trusted payment gateways use SSL encryption technology to protect your card information.

Privacy Guarantee

Mad Over Gifts promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Web site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.

Complaints & Feedback

Please bring to our attention on your complaint/feedback . We will be happy to sort it out.

International Shipping:

We ship some products outside India. As per international shipping regulations there may be Customs Duty or other taxes that may be levied by the Governments of the consignee countries.

In such cases these duties need to be paid by the consignee. We are not aware of regulations for different products in different countries and cannot predict this at the time of purchase. Delivery times are only estimates and we do not provide guarantees for these because of a variety of factors involved in international shipping. Due to the nature of these shipments we are unable to offer any refunds for the same.

Copyright & Others:

All prices quoted in our promotional literature and on our website do not include taxes and these may be charged extra as you check out. We reserve the right to increase the price of any item without notice.

The text, illustrations and images used on the Mad over Gifts website, promotional literature are protected by copyright and must not be copied in whole or in part.

All the above terms and conditions apply as a condition of using any voucher, whether or not the voucher holder is the original purchaser.

Mad over Gifts reserves the right to change these terms from time to time without reference to customers. These terms and conditions do not affect your statutory rights as a consumer, and are governed by and in accordance with Indian law. The purchaser and Mad Over Gifts agree that any problems fall under the jurisdiction of the Delhi courts.

Contact Details:

MJM MAD OVER GIFTS PVT. LTD

L 22 B MALVIYA NAGAR

NEW DELHI – 110017

Phone Numbers:

+91 9899 395 834

Email:

madovergifts@gmail.com